Speaker Sessions

How to Deliver Outstanding Customer Service with Collaborative Documentation

Monday, Sep 28: 3:15 PM - 4:00 PM

The reality of the IT service provider is that everything is shifting constantly. This session will give you some tips on collaboration, assets that work, living documentation to create an accurate and consistent customer experience. Static documentation doesn’t serve your business, or that of your customers. Join this session to learn how to craft elite documentation that serves your business and increases the value you provide to your customers.