Speaker Sessions

Documentation, Passwords and Ticketing … Oh, My!

Tuesday, May 4: 3:15 PM - 4:00 PM

IT Glue brought us organized documentation, helped make securing passwords easy, and continues to drive innovation with ground-breaking technology.

In this session, we will discuss some best practices to implement with your team to bring structure around managing your service desk, tracking KPI’s and stay proactively engaged with your customers.