Mark Copeman
Mark Copeman exited Customer Thermometer in 2018, the business he founded in 2008. He then went on to write and produce the popular Helpdesk Habits program and earlier this year, published MSP Secrets Revealed. Based in the UK, a serial entrepreneur, Mark also runs a successful online fitness business – although he likes to stress he’s behind the camera, not in front of it. When not producing content or hosting conferences (not so much at the moment), Mark is training for the London Marathon and building big things in his garden with his teenage children.
Speaker Sessions
MSP Secrets Revealed
Based on his book, MSP Secrets Revealed, Mark Copeman will deliver a practical session, with dozens of gems for you to take and use in your business immediately.
Mark received submissions from and interviewed 85 IT professionals for his recent publication, which reveals 101 secrets across sales, marketing, recruitment, management and more.
You’ll need a notebook handy as Mark reveals some of the secrets he uncovered from MSP owners and other IT professionals, who are on top of their game. Shortcut experience – learn from others and prepare to be engaged …