Mark has over 25 years of experience in the IT field, with the last 15 years dedicated to providing software solutions to the VAR and service provider channels. During his time as a Sales and Account Manager with a service provider, he became familiar with the inner workings of MSPs. For the last 14 years, Mark has been with RapidFire Tools, delivering solutions to managed service providers to help them better serve their clients and grow their business and revenues.
Microsoft 365 & Azure: The Hidden Security & Management Challenge For MSPs
MSPs face growing challenges when it comes to managing and protecting client assets stored in Microsoft 365 (formerly Office 365) and the Azure public cloud. On the cloud management front, Account Owners have their own admin access and the ability to purposely or inadvertently change settings, create teams, groups, users and more. This dramatically decreases control that MSPs have in keeping the environment organized, structured for growth, and current.
On the security front, with just a few clicks, the client’s employees can share entire folders containing sensitive corporate data with other users in violation of company policy, compliance regulations and basic security protocols. While Microsoft takes ownership of platform security, your client is responsible for the safe and compliant use of the applications and assets, and you need the insight and tools to help manage the environment.
During this session, we cover the biggest issues that MSPs face in managing client MS cloud network environments, and how to address these issues and create a profitable new MS cloud management service.