The term virtual CIO is commonly used but often misrepresented by MSPs. Whilemany MSPs believe they are a trusted advisor to clients, in many cases their process and results say otherwise.

With the changing technology needs of an MSP’s target market, it’s never been more critical that MSPs not only deliver true high-value vCIO services but evolve their process to meet the new demands of 2021.

Cybersecurity risks have accelerated cloud evolution, and greater technology dependence is forcing SMBs to change their requirements of an MSP relationship. Gary Pica is considered the industry guru for developing an effective vCIO role. This session will change the wayyou look at customer relationships and set you on the right path to developing this critical role within your business.