All sessions are in Pacific Time

Tuesday, May 4

7:00 AM

Vendor Pavilion Open

7:00 AM - 7:45 AM
-
Vendor Pavilion
7:45 AM

Welcome Remarks

7:45 AM - 8:00 AM
-
General Session
8:00 AM

CEO Keynote and State of the Nation

8:00 AM - 9:30 AM
-
General Session
Fred Voccola

Fred Voccola

CEO, Kaseya
Nadir Merchant

Nadir Merchant

CTO and GM, IT Glue
9:30 AM

Connect Booster Keynote

9:30 AM - 10:15 AM
-
General Session
10:15 AM

Break / Vendor Pavilion

10:15 AM - 10:30 AM
-
Vendor Pavilion
10:30 AM

Bitdefender Sponsor Keynote

10:30 AM - 11:00 AM
-
General Session
11:00 AM

Controlling the Controllables

11:00 AM - 11:45 AM
-
General Session
Ben Saunders

Ben Saunders

Record-Breaking Polar Explorer and TED ‘Master Storyteller’
11:45 AM

Lunch / Vendor Pavilion

11:45 AM - 12:15 PM
-
Vendor Pavilion
12:15 PM

Diamond Sponsor Keynote

12:15 PM - 12:45 PM
-
General Session
12:45 PM

10 Things You Didn’t Know About IT Glue

12:45 PM - 1:30 PM
-
Breakouts
Amanda Luong

Amanda Luong

Director, Sales, IT Glue

Evolving the Hunt

12:45 PM - 1:30 PM
-
Breakouts

Alexis Granahan

Channel Account Executive, Huntress

Business

12:45 PM - 1:30 PM
-
Breakouts
1:30 PM

How to Run a First-Class Support Organization

1:30 PM - 2:15 PM
-
Breakouts
Debaloke Roy

Debaloke Roy

Customer Support Manager, IT Glue

How to Protect Your Own House — Securing MSP Security

1:30 PM - 2:15 PM
-
Breakouts
Tim Foley

Tim Foley

Vice President of Global Professional Services, Kaseya

5 Skills to Turn Your Tech Force Into Brand-Building Jedi Masters

1:30 PM - 2:15 PM
-
Breakouts
Lisa Shorr

Lisa Shorr

Image and Personal Brand Strategist, Shorr Success
2:15 PM

Break / Vendor Pavilion

2:15 PM - 2:30 PM
-
Vendor Pavilion
2:30 PM

API 101

2:30 PM - 3:15 PM
-
Breakouts
Hanson Do

Hanson Do

Product Manager, IT Glue

Selecting Your SOC

2:30 PM - 3:15 PM
-
Breakouts

The Changing Role of the vCIO

2:30 PM - 3:15 PM
-
Breakouts
Gary Pica

Gary Pica

President, TruMethods
3:15 PM

Documentation, Passwords and Ticketing … Oh, My!

3:15 PM - 4:00 PM
-
Breakouts
Michelle Oo

Michelle Oo

Solutions Specialist Director, Kaseya

Unified BCDR: Why Backup Alone is No Longer Enough.

3:15 PM - 4:00 PM
-
Breakouts

Joseph Noonan

Vice President, Product Management and Marketing, Unitrends

10 Tips for Selling and Closing Cybersecurity Business Virtually

3:15 PM - 4:00 PM
-
Breakouts
Erick Simpson

Erick Simpson

Founder & Chief Strategist, ErickSimpson.com
4:00 PM

Entertainment

4:00 PM - 5:00 PM
-
General Session

Wednesday, May 5

7:00 AM

Vendor Pavilion Open

7:00 AM - 7:45 AM
-
Vendor Pavilion
7:45 AM

Welcome Remarks

7:45 AM - 8:00 PM
-
General Session
8:00 AM

Xpedition Mainstage Presentation

8:00 AM - 9:15 AM
-
General Session
9:15 AM

ScalePad Sponsor Keynote

9:15 AM - 9:45 AM
-
General Session
9:45 AM

Break / Vendor Pavilion

9:45 AM - 10:00 AM
-
Vendor Pavilion
10:00 AM

Product Update

10:00 AM - 11:00 AM
-
General Session
Hanson Do

Hanson Do

Product Manager, IT Glue
Alanna Mcleod

Alanna Mcleod

Product Manager, IT Glue
Anya Perelyhina

Anya Perelyhina

Product Manager, IT Glue
11:45 AM

Lunch / Vendor Pavilion

11:45 AM - 12:15 PM
-
Vendor Pavilion
12:15 PM

ThreatLocker Sponsor Keynote

12:15 PM - 12:45 PM
-
General Session
12:45 PM

IT Glue Admin Level 2 Certification

12:45 PM - 1:30 PM
-
Breakouts
Travis Brittain

Travis Brittain

Sales Engineer, IT Glue

Blackpoint Cyber Breakout

12:45 PM - 1:30 PM
-
Breakouts

Supercharging Your MSP Sales and Marketing

12:45 PM - 1:30 PM
-
Breakouts
Dan Tomaszewski

Dan Tomaszewski

VP of Channel Success, Kaseya
1:30 PM

IT Glue Admin Level 2 Certification Continued

1:30 PM - 2:15 PM
-
Breakouts
Travis Brittain

Travis Brittain

Sales Engineer, IT Glue

Fueling Profit Though Cyber Security

1:30 PM - 2:15 PM
-
Breakouts
Amelia Paro

Amelia Paro

Channel Development Manager, ID Agent

Business

1:30 PM - 2:15 PM
-
Breakouts
2:15 PM

Break / Vendor Pavilion

2:15 PM - 2:30 PM
-
Vendor Pavilion
2:30 PM

Building a Culture of Documentation

2:30 PM - 3:15 PM
-
Breakouts
Tom Sopwith

Tom Sopwith

Director of Partner Success, IT Glue

How to Monetize your IT Glue Investment through a HIPAA & CMMC Compliance-as-a-Service

2:30 PM - 3:15 PM
-
Breakouts
Max Pruger

Max Pruger

General Manager, Compliance in Finance, Kaseya

Webroot Breakout

2:30 PM - 3:15 PM
-
Breakouts
3:15 PM

Helpdesk Efficiency = MSP Growth

3:15 PM - 4:00 PM
-
Breakouts
Alex Ford

Alex Ford

Sales Director, IT Glue

Why is Phishing still the #1 threat and how do you protect against it.

3:15 PM - 4:00 PM
-
Breakouts

Manoj Srivastava

Co-Founder, Graphus

Business

3:15 PM - 4:00 PM
-
Breakouts
4:00 PM

Closing Remarks

4:00 PM - 4:30 PM
-
General Session