All sessions are in Pacific Time
Tuesday, May 4
7:00 AM
Vendor Pavilion Open
7:00 AM - 7:45 AM
- Vendor Pavilion
7:45 AM
Welcome Remarks
7:45 AM - 8:00 AM
- General Session
8:00 AM
CEO Keynote and State of the Nation
8:00 AM - 9:30 AM
- General Session
Fred Voccola
CEO, Kaseya
Nadir Merchant
CTO and GM, IT Glue
9:30 AM
Connect Booster Keynote
9:30 AM - 10:15 AM
- General Session
10:15 AM
Break / Vendor Pavilion
10:15 AM - 10:30 AM
- Vendor Pavilion
10:30 AM
Bitdefender Sponsor Keynote
10:30 AM - 11:00 AM
- General Session
11:00 AM
Controlling the Controllables
11:00 AM - 11:45 AM
- General Session
Ben Saunders
Record-Breaking Polar Explorer and TED ‘Master Storyteller’
11:45 AM
Lunch / Vendor Pavilion
11:45 AM - 12:15 PM
- Vendor Pavilion
12:15 PM
Diamond Sponsor Keynote
12:15 PM - 12:45 PM
- General Session
12:45 PM
10 Things You Didn’t Know About IT Glue
12:45 PM - 1:30 PM
- Breakouts
Amanda Luong
Director, Sales, IT Glue
Evolving the Hunt
12:45 PM - 1:30 PM
- Breakouts
Alexis Granahan
Channel Account Executive, Huntress
Business
12:45 PM - 1:30 PM
- Breakouts
1:30 PM
How to Run a First-Class Support Organization
1:30 PM - 2:15 PM
- Breakouts
Debaloke Roy
Customer Support Manager, IT Glue
How to Protect Your Own House — Securing MSP Security
1:30 PM - 2:15 PM
- Breakouts
Tim Foley
Vice President of Global Professional Services, Kaseya
5 Skills to Turn Your Tech Force Into Brand-Building Jedi Masters
1:30 PM - 2:15 PM
- Breakouts
Lisa Shorr
Image and Personal Brand Strategist, Shorr Success
2:15 PM
Break / Vendor Pavilion
2:15 PM - 2:30 PM
- Vendor Pavilion
2:30 PM
3:15 PM
Documentation, Passwords and Ticketing … Oh, My!
3:15 PM - 4:00 PM
- Breakouts
Michelle Oo
Solutions Specialist Director, Kaseya
Unified BCDR: Why Backup Alone is No Longer Enough.
3:15 PM - 4:00 PM
- Breakouts
Joseph Noonan
Vice President, Product Management and Marketing, Unitrends
10 Tips for Selling and Closing Cybersecurity Business Virtually
3:15 PM - 4:00 PM
- Breakouts
Erick Simpson
Founder & Chief Strategist, ErickSimpson.com
4:00 PM
Entertainment
4:00 PM - 5:00 PM
- General Session
Wednesday, May 5
7:00 AM
Vendor Pavilion Open
7:00 AM - 7:45 AM
- Vendor Pavilion
7:45 AM
Welcome Remarks
7:45 AM - 8:00 PM
- General Session
8:00 AM
Xpedition Mainstage Presentation
8:00 AM - 9:15 AM
- General Session
9:15 AM
ScalePad Sponsor Keynote
9:15 AM - 9:45 AM
- General Session
9:45 AM
Break / Vendor Pavilion
9:45 AM - 10:00 AM
- Vendor Pavilion
10:00 AM
Product Update
10:00 AM - 11:00 AM
- General Session
Hanson Do
Product Manager, IT Glue
Alanna Mcleod
Product Manager, IT Glue
Anya Perelyhina
Product Manager, IT Glue
11:45 AM
Lunch / Vendor Pavilion
11:45 AM - 12:15 PM
- Vendor Pavilion
12:15 PM
ThreatLocker Sponsor Keynote
12:15 PM - 12:45 PM
- General Session
12:45 PM
IT Glue Admin Level 2 Certification
12:45 PM - 1:30 PM
- Breakouts
Travis Brittain
Sales Engineer, IT Glue
Blackpoint Cyber Breakout
12:45 PM - 1:30 PM
- Breakouts
Supercharging Your MSP Sales and Marketing
12:45 PM - 1:30 PM
- Breakouts
Dan Tomaszewski
VP of Channel Success, Kaseya
1:30 PM
IT Glue Admin Level 2 Certification Continued
1:30 PM - 2:15 PM
- Breakouts
Travis Brittain
Sales Engineer, IT Glue
Fueling Profit Though Cyber Security
1:30 PM - 2:15 PM
- Breakouts
Amelia Paro
Channel Development Manager, ID Agent
Business
1:30 PM - 2:15 PM
- Breakouts
2:15 PM
Break / Vendor Pavilion
2:15 PM - 2:30 PM
- Vendor Pavilion
2:30 PM
Building a Culture of Documentation
2:30 PM - 3:15 PM
- Breakouts
Tom Sopwith
Director of Partner Success, IT Glue
How to Monetize your IT Glue Investment through a HIPAA & CMMC Compliance-as-a-Service
2:30 PM - 3:15 PM
- Breakouts
Max Pruger
General Manager, Compliance in Finance, Kaseya
Webroot Breakout
2:30 PM - 3:15 PM
- Breakouts
3:15 PM
Helpdesk Efficiency = MSP Growth
3:15 PM - 4:00 PM
- Breakouts
Alex Ford
Sales Director, IT Glue
Why is Phishing still the #1 threat and how do you protect against it.
3:15 PM - 4:00 PM
- Breakouts
Manoj Srivastava
Co-Founder, Graphus
Business
3:15 PM - 4:00 PM
- Breakouts
4:00 PM
Closing Remarks
4:00 PM - 4:30 PM
- General Session